Cetride | Fuel Delivery, Roadside Rescue & Fleet Management

Scope of This Policy

This Privacy Policy applies to personal information collected through the Cetride website and related online touchpoints. It covers information submitted through contact forms, service interest forms, email communication, and other digital interactions with Cetride.

Where Cetride offers additional products, mobile tools, or commercial services under separate agreements, those services may also be subject to additional privacy notices, platform terms, or customer-specific data processing arrangements.

Information We May Collect

The type of information Cetride may collect depends on how you interact with the website or platform.

Identity and contact information such as your name, email address, phone number, company name, or role.
Service-related information such as fleet details, vehicle information, delivery requirements, operational requests, or support inquiries that you provide.
Technical and usage information such as IP address, browser type, device details, referral pages, and interactions with the website.
Communication records where you contact Cetride by email, form submission, or other support channels.

How Cetride May Use Information

Cetride may use personal information to operate the website, respond to requests, improve platform services, and support business operations.

To respond to enquiries, requests for quotations, partnership discussions, and support messages.
To provide, manage, or improve fuel delivery, rescue, fleet, garage, or related platform services.
To maintain platform security, prevent fraud, and monitor misuse or operational risks.
To analyse website traffic, performance, and service interest so that Cetride can improve content and user experience.
To comply with legal, regulatory, tax, audit, or contractual obligations where applicable.

How Information May Be Shared

Cetride does not treat personal information as public. However, personal information may be shared where necessary to operate the business, support service delivery, or comply with law.

With service providers, technology vendors, hosting partners, analytics providers, or support vendors that help operate the website or platform.
With operational partners, contractors, or verified personnel where needed to fulfil requested services or customer support.
With regulators, authorities, legal advisers, insurers, or other parties where disclosure is required by law or reasonably necessary to protect Cetride, its customers, or the public.
As part of a restructuring, merger, acquisition, or business transfer, subject to appropriate confidentiality and legal safeguards.

Cookies and Analytics

Cetride may use cookies and similar technologies to support website functionality, remember settings, improve performance, and understand how users interact with the site.

More information about how cookies are used is available in the Cetride Cookie Policy.

Data Retention and Security

Cetride may retain personal information for as long as reasonably necessary for the purpose it was collected, including to provide services, resolve disputes, maintain records, or comply with legal obligations.

Cetride takes reasonable technical and organisational measures to protect personal information, but no online transmission or storage system can be guaranteed to be completely secure.

Your Rights and Choices

Depending on the laws that apply to you, you may have rights regarding personal information that Cetride holds about you.

You may request access to personal information Cetride holds about you.
You may request correction of inaccurate or incomplete information.
You may request deletion, restriction, or objection to certain processing where legally available.
You may ask questions about how your information is used or request support in relation to privacy concerns.

Third-Party Links and Services

The Cetride website may include links to third-party websites, social platforms, embedded content, or external services. Cetride is not responsible for the privacy practices of third parties, and their own policies will apply when you use their services.

Changes To This Privacy Policy

Cetride may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. When material updates are made, the revised version may be posted on this page together with an updated effective date.

Contact Cetride

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Cetride at support@cetride.com or info@cetride.com.